Request a Payout from Your Balance
When you're ready to pull funds out, head back to the cashier and choose the withdrawal tab. We route payouts through the same method you used to deposit — so if you funded with PayPal, your cashout goes back to that PayPal account. Venmo works the same way. Play+ payouts return to your prepaid card balance. Your account needs to be verified
before a withdrawal clears, so completing that step early keeps the process moving. Processing windows depend on the method and any pending verification items — we do not promise specific payout speeds we cannot back.
- Go to Withdrawals — Open the cashier tab and select Withdraw. The screen shows your current available balance and the methods linked to your account.
- Select Payout Method — Choose the payment method matching your deposit — PayPal, Venmo, or Play+. Mismatched methods may require additional review.
- Enter the Amount — Type the withdrawal amount. The cashier screen confirms what will be sent and to which account before you submit.
- Complete Verification if Prompted — If your account still needs identity documents, the system flags them here. Submit what's asked and your request moves to processing.